Overdue Unresolved Work Flow Events

Report Name

Overdue Unresolved Work Flow Events

Objective

The report shows the Events arranged by Event Type/Code which have passed the Resolution Required By date/time. The report excludes events that do not have a Resolution Required By date/time configured.

Expected Frequency

Daily

Period

Snapshot

Output File(s)

OVERDUE UNRESOLVED WORKFLOW EVENTS_YYYYMMDD.csv

Output Fields

 Name Description
Group Code The CMP code for the group associated with unresolved work event
Corporate Code The CMP code for the corporate entity associated with unresolved work event
Account Number The CMP ID number for the account associated with unresolved work event
Subscription The CMP ID number for the subscription associated with unresolved work event
Event Number

The ID number for the workflow event
Event Type The type of the workflow event
Event Type Description The description of the workflow event type
Event Code The CMP code for the event
Event Code Description The description of the event
Date Raised The timestamp for when the overdue event was raised
Due Date The date by which the event was due to be resolved
Overdue Days How many days the event has been overdue to be resolved
Event Status The status of the event

Job Schedule Information

Schedule: Daily